Podcast Episodes – The Paycast Network

PODCAST EPISODES

Dive into our collection of insightful conversations about merchant services, fintech innovations, and industry expertise.

All Episodes

Episode 38
Episode 38

The Art of Merchant Stickiness: Jesse Memmel Uncovers the Secrets to Retention

May 14th, 2026

In this episode, host Chase Gunnell sits down with industry expert Jesse Memmel to dissect the critical strategies behind "merchant stickiness". Moving far beyond basic rate and terminal discussions, the conversation shifts to how agents and ISOs can truly lock...

Episode 37
Episode 37

Handshakes, High Standards, and Einstein’s Hair: Redefining the Payment Brand

May 12th, 2026

In this episode of the Paycast Network, we’re joined by industry heavyweights Andrew Gill, Zach Gottlieb, and Clay Shivers to pull back the curtain on what it actually takes to build a standout brand in the 2026 payment landscape. We...

Episode 36
Episode 36

From Grit to High-Risk Greatness: A Masterclass with Scott Morley

May 7th, 2026

Joining the Paycast Network for an insightful 1-on-1 is Scott Morley, a self-described industry "dinosaur" and the current Director of Strategic Partnerships at Linked2Pay. Scott traces his extensive career from the early days of door-to-door sales to his current role...

Episode 35
Episode 35

From the Call Center Grind to POS Powerhouse: Jesse Memmel’s “No Plan B” Philosophy

May 5th, 2026

In this episode of The Paycast Network, industry veteran Jesse Memmel—former founder of Paradise POS and current Chief Product Officer for Enroll and Pay—shares his evolution from a 2003-era call center "phone guy" to a leading fintech visionary. The conversation...

Episode 34
Episode 34

High Stakes and High Risk: Master the Maze of Merchant Processing

April 30th, 2026

In this episode of The Paycast Network, host Chase Gunnell sits down with experts Zack Gottlieb, Andrew Gill, Clay Shivers, and Scott Morley to demystify the high-stakes world of high-risk merchant processing. The panel explores why the 1% chargeback threshold...

Episode 32
Episode 32

Duck or Die: Mastering Persistence and the Backdoor Sales Approach

April 23rd, 2026

In this high-energy episode of The Paycast Network, host Chase Gunnell sits down with guests Jason Isidore, Carlos Nieto, and Noah Balderas to deconstruct the grit and psychology of merchant services sales. The session starts with a ruthless round of...

Episode 32
Episode 32

From “Knuckle-Busters” to Industry Legend: The John McCormick Story

April 15th, 2026

In this episode of The Paycast Network, we sit down with industry veteran John McCormick, the Owner and VP of General Credit Forms (GCF) and the founder of the Southeastern Acquires Association (SEAA). John shares his unique journey from working...

Episode 31
Episode 31

Beyond the Countertop: Dejavoo’s Bold Leap into Omni-Commerce and Unattended Payments

April 9th, 2026

In this high-energy episode of the Paycast Network, host Chase sits down with industry heavyweights Kevin O’Connell of Dejavoo and Dave Humphrey of Bryte Payments to explore a payment landscape that is being radically rewritten. After warming up with a...

Episode 30
Episode 30

SEAA’s 25th Anniversary: John McCormick and a Paycast Network Milestone

April 2nd, 2026

In this historic episode of The Paycast Network, we celebrate a monumental milestone as we officially announce our role as an Official Media Partner for the Southeast Acquirers Association (SEAA) 25th-anniversary conference. This partnership marks the very first time Paycast...

Episode 28
Episode 28

The ROI of Sweat: Why Your Workout is the Secret to Closing More Deals

March 26th, 2026

In this high-energy episode of The Paycast Network, we dive into the powerful intersection of physical fitness and professional peak performance with guests Jason Isidore and Noah Balderas. The crew breaks down eye-opening research revealing that active employees enjoy a...

Episode 28
Episode 28

Grit, Gum, and GPT: Forging a Tech-Forward Future in Merchant Services

March 18th, 2026

In this high-octane roundtable, host Chase sits down with industry heavyweights Steven, Adam, and Kermit to dissect the evolving landscape of merchant services and the thin line between being a commodity and a true partner. From the heated debate over...

Episode 27
Episode 27

The Silicon Shift: From Trivia Bots to Intent-Based Living

March 11th, 2026

In this episode of The Paycast Network, Chase Gunnell and James Ringstaff explore the silicon-soaked reality of 2026, beginning with the debut of "James AI," a custom application designed to take over the show's trivia segment. The hosts unpack the...

Episode 26
Episode 26

The Credit Karma for Small Business: Decoding Financial Health with Adam Niec

March 4th, 2026

In this episode of The Paycast Network, we dive deep into the world of merchant services and business lending with Adam Niec, the Founder and CEO of RateTracker. Adam shares the "baptism by fire" experience of a grueling seven-month SBA...

Episode 25
Episode 25

The Long Game: Closing Deals That Don’t Want to Be Closed

February 25th, 2026

What do you do when a prospect says "no" for four straight years? In this second installment of our masterclass with Steven Morris and Jason Isidore, we’re moving past the pitch and into the grueling reality of the sales cycle....

Episode 24
Episode 24

Payments Unplugged: From Seinfeld’s Black Card to Dejavoo’s Mobile Revolution

February 18th, 2026

In this high-energy episode of The Paycast Network, hosts Chase and James sit down with Ron Yannai, VP of Sales at Dejavoo, to explore the cutting edge of mobile payment technology. The conversation kicks off with some surprising industry trivia—uncovering...

Episode 23
Episode 23

Beyond the Bottom Line: Building a Century-Long Legacy with Adam Niec

February 11th, 2026

In this compelling episode of One-on-One Spotlight, Adam Niec of RateTracker pulls back the curtain on the merchant services industry to reveal the human heart behind the high-stakes data. Moving beyond his initial collegiate dreams of the NFL, Adam shares...

Episode 22
Episode 22

The Social Sales Playbook: Cultivating Community and Authority on Facebook

February 4th, 2026

Chase and James sit down with industry experts Kermit and Adam to explore how Facebook can serve as a powerful, relationship-driven complement to your existing sales strategy. The discussion reveals two distinct paths to organic growth: Adam’s "80/20" approach to...

Episode 21
Episode 21

Sell Me This Duck: Mastering Mindset and Overcoming Rejection

January 29th, 2026

Join us for a high-energy masterclass on the art of selling as fan-favorites Steven Morris and Jason Isidore return to the studio. What starts with a hilarious improv challenge to "sell this rubber duck" quickly evolves into a deep dive...

Episode 20
Episode 20

The New Kid on the Block: Unlocking the Power of the Dejavoo P18 and DejaPayPro

January 23rd, 2026

Join Chase and James as they welcome Dejavoo’s VP of Sales, Ron Yannai, into the studio for a hands-on look at the next generation of payment hardware. The team breaks down the versatility of the Dejavoo lineup—from the mobility-focused P8...

Episode 19
Episode 19

The 2026 Reset: Swimming in New Pools, Talking Less, and Finding Your Why

January 16th, 2026

In this conclusion to our New Year’s special, the team shifts focus from reflecting on the past to executing for the future. Chase, James, Steven, and Jason trade war stories and strategies for 2026, covering everything from the discipline of...

Episode 18
Episode 18

Dejavoo’s P-Series Revolution: Dual Screens, Deep Linking, and the End of Legacy Hardware

January 10th, 2026

In this hardware-focused deep dive, Chase and James welcome in Dejavoo’s Ron Yannai to explore the cutting-edge versatility of the P-Series line. The trio breaks down the rugged capabilities of the P8 handheld—revealing exclusive new models featuring dual screens and...

Episode 17
Episode 17

Red Underwear, Champagne, and Cold Calls: The Blueprint for Closing Out the Year

January 1st, 2026

Ring in 2026 with the Paycast crew as they blend holiday hilarity with high-level sales strategy. The team shares ambitious resolutions and reveals how to turn the December "slow season" into a competitive advantage in the merchant services industry. Tune...

Episode 16
Episode 16

Beyond the Swipe: AI and the Invisible Future of Payments

December 23rd, 2025

In this episode of The Paycast Network, Chase Gunnell and James Ringstaff sit down with Ron Yannai, VP of Sales at Dejavoo, to explore the rapidly evolving landscape of 2026. From the launch of AI-powered support bots and dual-screen hardware...

Episode 15
Episode 15

Fines, Fees, and False Promises: The Reality of Dual Pricing

December 17th, 2025

In this high-stakes episode, the team dives deeper into the complex world of dual pricing, surcharging, and the rising tide of non-compliance fines. A panel of industry experts unpack why some ISOs are willing to gamble with heavy penalties and...

Episode 14
Episode 14

Dual Pricing Pt. 1

December 10th, 2025

This episode of The Paycast Network, featuring Chase Gunnell, James Ringstaff, Carlos Nieto, and Dave Humphrey, dives into the complicated world of dual pricing, cash discounting, and surcharging in the payments industry. The hosts discuss how the lines between these...

Episode 13
Episode 13

The Good, Bad, and Ugly of Leases

December 3rd, 2025

This episode of The Paycast Network, featuring Chase Gunnell, James Ringstaff, and Carlos Nieto, explores the pros and cons of equipment leasing in the payments industry. While leases can be beneficial for high-cost POS systems by reducing upfront expenses, the...

Episode 12
Episode 12

The Firing That Saved My Career: How Carlos Nieto Rebuilt His Path to Success

November 26th, 2025

This episode of The Paycast Network's "One on One Agent Spotlight" features guest Carlos Nieto. Host Chase Gunnell discusses Carlos's unexpected journey into the merchant services industry, starting from running a shipping and rental store, then transitioning through the mortgage...

Episode 11
Episode 11

Who is Paycast?

November 19th, 2025

On this episode of The Paycast Network, hosts Chase Gunnell and James Ringstaff do a special "get to know us" segment. They share personal and professional backgrounds, discussing their journeys into the merchant services and fintech space. They articulate their...

Episode 10
Episode 10

From Legacy Terminals to the Cloud: The Story of Dejavoo

November 12th, 2025

On this episode of The Paycast Network, hosts Chase Gunnell and James Ringstaff sit down with Venkat Kal, CTO of Dejavoo, to delve into the fascinating history and future of their payment technology. Venkat shares the journey of Dejavoo, from...

Episode 9
Episode 9

Contracts Risks and Realities

November 5th, 2025

This episode of The Paycast Network features host Chase Gunnell alongside payments professionals Steven Morris and Carlos Nieto. Together they welcome attorney Scott Reib back to the panel to delve into the critical topic of contracts between agents and ISOs....

Episode 8
Episode 8

The $3,700 Year and the Christmas Morning Tech Support: The Real Cost of Success

October 29th, 2025

This episode of Paycast Network: One on One Agent Spotlight features Jason Isidore of Summit Payment Solutions, who shares his unique journey into the merchant services industry. He discusses his start in sales after his Division 1 baseball career at...

Episode 7
Episode 7

Get CEDP Compliant: Strategies for Merchants & ISOs with Dejavoo

October 22nd, 2025

On this episode of the Paycast Network, Get CEDP Compliant: Strategies for Merchants & ISOs with Dejavoo, James Ringstaff, and Chase Gunnell dive into Visa's new Commercial Enhanced Data Program (CEDP), which replaces old Level 2 and Level 3 interchange...

Episode 6
Episode 6

Agent Roundtable Part 2: Clients, Contracts, and Compensation Splits

October 15th, 2025

On this episode of The Paycast Network, the Agent Roundtable brings together payment professionals Steven Morris, Jason Isidore, Gino Prozzi, Noah Balderas, and Julio Tineo—to reveal key strategies for success, starting with the easiest verticals to close, such as auto...

Episode 5
Episode 5

Agent Roundtable Part #1: Industry Advice, War Stories, and Best Practices

October 9th, 2025

On this episode of The Paycast Network, the Agent Roundtable brings together payment professionals Steven Morris, Jason Isidore, Gino Prozzi, Noah Balderas, and Julio Tineo to share real-world advice and stories from the field. They discuss how they broke into...

Episode 4
Episode 4

Loyalty Simplified: Extra360 and Dejavoo’s Game-Changing Partnership

October 1st, 2025

In this episode of The Paycast Network, meet Irem Tuzunapler, Co-Founder & Co-CEO of Extra360, and guest Carlos Nieto, National Account Specialist. The conversation highlights the new partnership between Extra360 and Dejavoo, created to transform loyalty and customer engagement for...

Episode 3
Episode 3

Fueling the Future: Valor, WEX, and the Fast Moving World of Payments

September 26th, 2025

Join hosts Chase Gunnell and James Ringstaff on The Paycast Network as they sit down with payments industry veteran Marty McMullian, VP of Sales at Valor PayTech. With more than 30 years at companies like Hypercom and Pax, Marty brings...

Episode 2
Episode 2

From Zero to Hero: The Success of Lifelong POS

September 24th, 2025

In this episode of The Paycast Network, host Chase Gunnell and co-host James Ringstaff sit down with Kermit Lowry, CEO and Founder of Lifelong POS. Kermit shares the story behind his purpose-driven point-of-sale platform, which is designed to solve the...

Episode 1
Episode 1

The Shatterproof Agent

September 19th, 2025

In this episode of The Paycast Network, host Chase Gunnell and guests Steven Morris and Carlos Nieto welcome lawyer Scott Reib to the show. Scott, who coined the term "shatterproof agent," shares his insights on how independent agents can build...